Spydus from Civica offers library, archive, digital asset management, personalised discovery and event management with a business intelligence suite and that combined with its web-based platform and mobile responsiveness has seen the software continue to win clients in Australia and internationally.
Queensland TAFE, the SMART New Zealand Consortium, and the South East Library Management System (SELMS) Consortium renewed their long term libraries contract with Civica, whilst a new libraries consortium in Western Australia was established to service regional councils in the Great Southern region.
Over the past year, the Singapore team has welcomed new customers NTUC First Campus, the Home Team Academy, the Civil Defence Academy and MOE Academy of Singapore Teachers, providing not only the Spydus solution, but also library staffing expertise in several instances. In addition, the Land Transport Authority, National Heritage Board, Urban Redevelopment Authority and Nanyang Girls’ High School have also signed up to the latest Spydus10 solution.
The SELMS Consortium, Civica’s largest consortium with over 3.6 million borrowers processing over 17 million loans per year, reconfirmed its commitment to Spydus for further five years. New member libraries joining the consortium in 2017 included Reading and Southend-on-Sea. The Scottish Consortium of Public Libraries also increased its membership to 9 libraries and now covers over 50 percent of the population of Scotland.
Lake Macquarie City Council (NSW) deployed Spydus10 to further improve citizen engagement, user experience, and enhance service delivery. It was part of a council-wide solution, which included Civica’s Authority open architecture enterprise solution to run its large and complex organisation. Also in New South Wales, Willoughby, Northern Beaches and the newly formed Georges River Councils all chose Spydus following a rigorous tender process. In addition to the TAFE Queensland recontract; Ipswich, Queensland’s youngest and fastest growing city chose to implement Spydus to offer their customers a better standard of service and engagement.
Commenting on the success of Spydus in 2017, Richard Fiddis, Civica International’s Managing Director, said: “Spydus continues to be one of Civica’s most successful products and is used by libraries internationally. Going from strength to strength for almost 40 years, something that no other library systems vendor can claim, we attribute its success to a rigorous internal research and development programme which ensures we are using the latest technologies and following the latest trends. Our APAC customer base have also been integral to the development process, and the close proximity to our development team has ensured that Spydus is always aligned with the needs of this region.
“Spydus also continues to benefit from advanced technology that has originated from other parts of the Civica group, including Cloud enablement, advanced user interface design and integration with Civica and third party products. As we go into 2018, we look forward to continuing this journey with our customers, ensuring that our commitment to customer service remains high."
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